111bet Privacy Policy

1 Introduction

This privacy policy describes how 111bet handles the personal information of users who access our online betting and casino platform. At 111bet we understand that trusting us with your personal data is a big deal, and we take that responsibility seriously. Whether you are placing a bet on cricket, playing live casino games, enjoying slots or trying cockfighting and coin games, 111bet is committed to keeping your information safe.

This privacy policy applies to all services offered by 111bet including the website, mobile app and all gaming products. By creating an account on 111bet and using our services, you acknowledge that you have read and understood this privacy policy. We encourage all Bangladeshi players to review this document carefully so you know exactly how 111bet treats your data.

2 Information We Collect

When you register and use 111bet, we collect several types of personal information to provide you with a secure and personalised experience:

• Registration details such as your full name, date of birth, email address, phone number and residential address provided when you create your 111bet account.
• Identity verification documents including national ID, passport or driving licence submitted to verify your account on 111bet.
• Financial information related to deposits and withdrawals on 111bet, including payment method details, transaction amounts and transaction history.
• Technical data collected automatically when you access 111bet, including your IP address, browser type, device information, operating system and screen resolution.
• Usage data showing how you interact with 111bet, including pages visited, games played, bets placed, session duration and navigation patterns.
• Communication records from any contact you have with 111bet customer support, including live chat transcripts and email correspondence.

3 How We Use Your Data

111bet uses the personal information we collect for the following purposes:

• To create, manage and maintain your 111bet account and provide you with access to our betting and casino services.
• To verify your identity and age as required by our regulatory obligations. 111bet must confirm that all players are at least 18 years old.
• To process deposits, withdrawals and other financial transactions on your 111bet account securely and accurately.
• To detect and prevent fraud, money laundering and other suspicious activities on the 111bet platform.
• To personalise your experience on 111bet by recommending games, promotions and content that match your interests.
• To communicate with you about your account, including transaction confirmations, security alerts and promotional offers from 111bet.
• To improve the 111bet platform by analysing usage patterns and identifying areas where we can enhance performance and user experience.
• To comply with legal and regulatory requirements applicable to 111bet operations.

4 Data Storage and Security

Protecting your personal data is a top priority at 111bet. We implement industry-standard security measures to safeguard your information from unauthorised access, alteration, disclosure or destruction. All data transmitted between your device and the 111bet platform is encrypted using SSL/TLS technology. Sensitive information such as payment details and identity documents are stored in encrypted databases with restricted access.

111bet maintains strict internal access controls. Only authorised personnel who need access to your data to perform their job functions are granted permission. All 111bet staff with data access are bound by confidentiality agreements. We regularly review and update our security practices to address new threats and vulnerabilities.

5 Cookies and Tracking Technologies

111bet uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. The types of cookies used on 111bet include:

• Essential cookies that are necessary for the 111bet website to function properly, including session management and security features.
• Performance cookies that help 111bet understand how visitors use the platform, which pages are most popular and where users encounter issues.
• Functionality cookies that remember your preferences on 111bet such as language settings and display options.
• You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of certain features on 111bet.

6 Data Sharing

111bet does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

• With payment processors and financial institutions to facilitate transactions on your 111bet account.
• With identity verification service providers to confirm your identity and age as required by 111bet policies.
• With regulatory authorities or law enforcement agencies when required by law or to protect the rights and safety of 111bet and its users.
• With game providers who supply the betting and casino products available on 111bet, but only to the extent necessary for game operation.

All third parties that receive data from 111bet are contractually obligated to handle your information securely and use it only for the specified purposes.

7 Your Rights

As a user of 111bet you have the following rights regarding your personal data:

• The right to access the personal data that 111bet holds about you. You can request a copy of your data by contacting our support team.
• The right to correct any inaccurate or incomplete information in your 111bet account.
• The right to request deletion of your personal data from 111bet systems, subject to legal and regulatory retention requirements.
• The right to opt out of marketing communications from 111bet at any time by updating your notification preferences or contacting support.
• The right to request that 111bet restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact the 111bet support team through live chat or email. We will respond to all requests within a reasonable timeframe.

8 Data Retention

111bet retains your personal data for as long as your account remains active and for a reasonable period after account closure to comply with legal obligations, resolve disputes and enforce our agreements. Transaction records and identity verification documents may be retained for longer periods as required by applicable regulations. When your data is no longer needed, 111bet will securely delete or anonymise it.

9 Children's Privacy

111bet services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If 111bet discovers that we have inadvertently collected data from a minor, we will immediately delete that information and close the associated account. If you believe a minor has created an account on 111bet, please contact our support team immediately.

10 Changes to This Privacy Policy

111bet may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be posted on this page with a revised effective date. We encourage you to review this privacy policy periodically. For significant changes, 111bet may notify you through email or a prominent notice on the platform. Your continued use of 111bet after any changes indicates your acceptance of the updated privacy policy.

11 Contact Us

If you have any questions, concerns or requests related to this privacy policy or how 111bet handles your personal data, please do not hesitate to reach out. Our customer support team is available 24/7 through live chat on the 111bet platform or via email at [email protected]. We are committed to addressing all privacy-related enquiries promptly and transparently.